Account and acceptable use
You must provide accurate information when creating your UNGATED account. You are responsible for keeping your login credentials secure and for all activity under your account.
Do not use UNGATED to violate Amazon's terms, scrape data you are not authorized to access, or resell access to the service without our written permission.
Eligibility results are not a guarantee
UNGATED displays listing eligibility and product catalog data based on information returned by Amazon. These results reflect Amazon's determination at the time they are retrieved and can change at any time. We do not guarantee that any product, brand, or category will remain ungated or approved for your account.
Subscriptions and billing
Subscriptions are billed monthly unless otherwise stated. Cancelling your subscription stops automatic renewal; you continue to have access until the end of your current billing period.
For billing-specific questions, see our Billing FAQ or contact support@ungatedltd.com.
Refunds
Subscriptions can be cancelled any time and stay active until the end of the paid period; partial periods aren’t refunded. Full Catalog Access is a one-time purchase and is non-refundable once your brands are unlocked. If you believe you were charged in error, email support@ungatedltd.com and we’ll review it.
Liability limits
UNGATED is provided on an "as is" basis. To the maximum extent permitted by law, UNGATED Ltd. is not liable for lost profits, lost data, or business interruption arising from your use of the service.
Termination
You can close your account at any time by emailing support@ungatedltd.com. We may suspend or terminate accounts that violate these terms or cause harm to our service or other users.
Changes to these terms
We may update these terms as the service changes. Continued use of UNGATED after changes are posted means you accept the revised terms.
Contact us
Questions about these terms? Email support@ungatedltd.com or visit our Support page.